Help for residents

Ealing Together is all about bringing people together during COVID-19 in whatever way they can. We want everyone who is in difficulty to feel comfortable asking for help, regardless of whether their vulnerability is physical, emotional or mental.

If you are elderly or vulnerable and being advised by government or the NHS to ‘social distance’ or ‘shield yourself’ from others, are self-isolating as you have COVID-19 symptoms or worried by a sudden change in your financial circumstances, ask a trusted relative, friend or neighbour to assist you in the first instance. If you do not have a trusted relative, friend or neighbour, and are worried about how you will cope, please fill in the form below or call our advice line on 020 8825 7170. We want to help you. Please note however that we cannot provide health advice on this line.

We will put you in touch with the best people to support you. After you complete the form you will get a confirmation email setting out what will happen next.

There is more helpful information available for residents and businesses on Ealing Council’s website.

If you would like to help others, you can find out more information on our volunteer or donate pages.

Help for residents

Ealing Together is all about bringing people together to help respond to the corona virus pandemic in whatever way they can. We want to make sure that everyone who is in difficulty feels comfortable asking for help, regardless of whether their vulnerability is physical, emotional or mental.

If you are elderly or vulnerable and being advised by government to ‘social distance’ from others, are self-isolating as you have corona virus symptoms or worried by a sudden change in your financial circumstances, ask a trusted relative, friend or neighbour to assist you in the first instance. If you do not have a trusted relative, friend or neighbour, and are worried about how you will cope, please fill in the form below or call our advice line on 020 8825 7170. We want to help you. Please note however that we cannot provide health advice on this line.

We will put you in touch with the best people to support you. Our immediate priority is to ensure no one goes without food. We aim to add more support like phone and online befriending to Ealing Together in the near future. After you complete the form you will get a confirmation email setting out what will happen next.

There is more helpful information available for residents and businesses on Ealing Council’s website.

If you would like to help others, you can find out more information on our volunteer or donate pages.

Request Support

Are you completing this form for yourself or someone else? *
Are you an individual or an organisation? *
Organisation Name *
First Name *
Last Name *
Email Address
Contact Telephone Number *

Tell us about the person you are concerned about. If you do not know their date of birth, please use an estimate. If you do not know their address or postcode in full, please provide as much of the address as you can.

Please provide your details below

First Name *
Last Name *
Email Address
Phone Number *
Address *
Post Code *
Nearest town centre *
Ownership status *
Date of birth *
Do you live alone or with others? *

Please select the options below which apply to you:

Do any children (people under the age of 18) live with you? *
How many children are under 6 months old? *
How many children are between 6 months old and 18 months old? *
How many children are between 18 months old and 18 years old? *
How many adults (people over the age of 18) live with you? *

Please select the options below which apply:

Please indicate what help you require

Please note that initially Ealing Together will be addressing referrals from residents who are worried they cannot access food. We hope to add more services in due course so please do tell us about other needs you may have.

Do you have Careline services? *
Do you have any language or communication needs? *
We will do our best to meet your language or communication needs but it may not be possible
Please provide more details *
Are you isolated due to the COVID-19 outbreak and have no family / friends who can provide you with support? *
Is there less than 3 days' food in the house? *
Do you have any special dietary restrictions? *
Please note we will do our best to meet any requirements but cannot guarantee this.
Do you need help carrying shopping into the house? *
Are you happy for food/shopping to be left outside your front door? *
Please tell us where we can leave food/ shopping *
Please select those that apply: *
Please provide as much information as you can regarding your current situation to help us understand what we can do to help you:
Do you consent to sharing your details with our local voluntary sector partners to assist in your request for support?